Eco Windows Architect Portal

Welcome to the Eco Windows Architect Portal. This guide will help you register for an account and troubleshoot common registration issues.

Getting Help

If you experience issues with registration:

• • • • • • • First review the self-help section below.
            • Email: [email protected]
            • Phone: (203) 636-0011 ext. 6, Monday-Friday, 8am-5pm EST

Please include your name, email address, and a screenshot of any error messages when contacting support.

Creating Your Account

Registration Process

1. Navigate to architect.ecowindowsusa.com
2. Complete the registration form with your:
   • • • • • • Professional email address
             • Full name
             • Company/Firm name
             • License number (if applicable)
3. Review and accept the Terms of Service and Privacy Policy
4. Click “Register”
5. Check your email for a verification link to activate your account

Registration Requirements

• • • • • • • You must use a professional email address
            • Passwords must be at least 8 characters long and include a mix of letters, numbers, and special characters
            • Your architect license must be valid and verifiable (for full access features)

Troubleshooting Registration Issues

Unable to Register

If you’re having trouble creating an account, try these solutions:

• • • • • • • Form won’t submit:
              • Ensure all required fields are completed
              • Check that your password meets the strength requirements
              • Verify you’ve checked the Terms of Service acceptance box
            • Registration unsuccessful:
              • Try logging in instead, as you may already have an account
              • Use the password recovery option if you think you might have an existing account
              • Clear your browser cache and cookies, then try again
            • No verification email:
              • Check your spam/junk folder
              • Verify you entered your email address correctly
              • Allow up to 15 minutes for delivery

Account Verification

Your account must be verified before you can access the portal:

For certain account types, additional verification may be required by our team (usually completed within 1-2 business days)

Privacy and Security

At Eco Windows USA, we take your privacy and data security seriously:

• • • • • • • Your personal and professional information is secured using industry-standard encryption
            • We will never share your information with third parties without your consent
            • You can review our complete Privacy Policy here